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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Speas

August 21, 2025

5  out of  5
rating by Nicholas Speas
"Michelle helped me when I was stranded on the side of the road when I was barely equipped with the information I needed. She was patient and helpful and followed up. Super awesome!"
We responded:
"Nicholas thank you for recognizing Sophia’s effort in helping you get the help you needed. She is definitely a gem and I’m lucky to have her on my team!"
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Angellica Davis

August 11, 2025

5  out of  5
rating by Angellica Davis
"I had a great experience speaking with Michelle this morning. She was very patient and prompt on helping make changes and add policies to my current account. I’ve been with State Farm for over 10 years and I’ve never been disappointed. I also appreciate Michelle for not only working swiftly on my needs, but she also informed me about other important policies that I can consider without pressuring me to make a decision right away. I would highly recommend her and her team!"
We responded:
"Angelica I am happy that we were able to help you sort out things in your policies. We appreciate your loyalty to us and we don’t take it for granted."
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Devin Matthews

August 7, 2025

5  out of  5
rating by Devin Matthews
"Michelle is an awesome agent, very professional and sweet always a pleasure talking to her."
We responded:
"Thank you for your 5-star review! My State Farm team and I appreciate your business and it was great speaking with you!"
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Sophia S

February 24, 2025

5  out of  5
rating by Sophia S
"Switched my insurance to State Farm with Michelle. I saved $50 per month with more coverage. It was quick and easy and she was incredibly professional and kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shelby Lorch

February 19, 2025

5  out of  5
rating by Shelby Lorch
"Michelle has been so helpful with all my insurance needs. She is personable, professional, and timely! I would suggest using her and her State Farm team to anyone looking for an insurance agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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W Lea

February 15, 2025

5  out of  5
rating by W Lea
"Michelle Bryant-Jones, took the time to educate me on the importance of having a life insurance policy for my family. I now feel so secure knowing my family is covered if something where to happen to me. She is professional, down to earth, and absolutely dedicated to her clients. Very happy to be covered under her agency. Michelle Bryant Jones is a gem!"
We responded:
"Yvonne, Thank you for allowing me to write your Life insurance. It makes me feel good when I'm able to protect my people from the unexpected turns that happen in life. We try to maintain a professional and friendly environment with the only goal to ensure we give you the right information to help you make the most informed decision for your situation."
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Ty Jones

February 15, 2025

5  out of  5
rating by Ty Jones
"Best insurance agent ever! She is my go to whenever I have questions. Home, life, business and auto insurance is covered with her . She explains, teaches, and cares about you as a person."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Tegarden

January 29, 2025

5  out of  5
rating by Lisa Tegarden
"I have been with Michelle Bryant for many years with a few claims. They are very professional and knowledgeable. Michelle and her staff are easy to talk to and very relatable. They are always quick to answer the phone for any questions big or small. 100% recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate the trust you show us!"
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Demetrius Henderson

January 29, 2025

5  out of  5
rating by Demetrius Henderson
"I recently had the pleasure of working with Michelle Bryant-Jones as my insurance agent, and I can’t recommend her highly enough! From the very beginning, Michelle demonstrated professionalism, expertise, and genuine care for my needs. She took the time to thoroughly understand my situation and provided clear, personalized recommendations that made the entire process seamless and stress-free. Her ability to break down complex insurance policies into terms I could easily understand was incredibly helpful, and she was always available to answer my questions promptly. What truly stood out was Michelle’s commitment to ensuring I had the best coverage for my needs at a competitive price. She went above and beyond to ensure I felt confident and secure in my decisions. If you’re looking for an insurance agent who is knowledgeable, reliable, and truly dedicated to her clients, Michelle Bryant-Jones is the one to call. I’m grateful for her support and look forward to working with her again in the future!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Please let us know if there is anything that we can do in the future to help and we appreciate your support!"
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Cody Gatlin

January 28, 2025

5  out of  5
rating by Cody Gatlin
"Michelle Bryant-jones saved cost on my home owners insurance when she could have very well raised my rate. She is definitely all for the customer. I would recommend anyone that is looking for insurance to go with Michelle!!"
We responded:
"Thank you for taking the time to share your thoughts! It's important to us that we meet your needs at a price point that is fair and consistent with your needs. Please don't hesitate to call or email with any future requests or needs."
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Cratisa Caldwell

January 23, 2025

5  out of  5
rating by Cratisa Caldwell
"She genuinely cares about you and tries her best to give you the best experience. Her staff is very polite and professional. Would Recommend!!"
We responded:
"Thank you for your 5-star review! I appreciate that you took tie to complete a review for us. My State Farm team and I are happy to be your good neighbor!"
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tracy kaiser

August 6, 2024

5  out of  5
rating by tracy kaiser
"My family and I have been with State Farm for over 60 yrs put together. Recently, we were so very close to leaving State Farm...until Michelle bryant-jones stepped in. She took so much time out of her days, evenings and even late nights working everything out for us! She was extremely willing to go far and beyond to fix EVERY billing issues we were having. I'm so thankful that my family and i decided to give State Farm another chance and let Michelle work her magic! She is truly is like "A Good Neighbor "!"
We responded:
"Tracy, Thank you for keeping the faith and letting us work through the process. I am sorry that we couldn’t get it worked out the first time around. That is my goal to fix it the first time so that we don’t cause any undue stress. I appreciate your trust and confidence in our office!"
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Matthew Davis

July 30, 2024

5  out of  5
rating by Matthew Davis
"Thoroughly knowledgeable of all aspects of my insurance liability. Helpful in teaching me about what I did not understand about the policies. Kind, funny, and willing to help in aspects beyond her own self interest. I highly recommend this lady."
We responded:
"Matthew thank you for your 5 star review!! Please let me know if you need anything else moving forward!"
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LaToya Kirkendoll

March 6, 2024

5  out of  5
rating by LaToya Kirkendoll
"Today I worked with Kyle who was very professional, patient, knowledgeable and helpful. He made the process of getting a new quote for auto and homeowners insurance and switching to State Farm easy and pleasant. The agency is great and I highly recommended them to serve you with your insurance needs."
We responded:
"Hi LaToya, I am happy that Kyle was able to assist you with your Homeowners and Auto Insurance needs. Thank you for the 5 star review!"
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Briana Williams

March 4, 2024

5  out of  5
rating by Briana Williams
"If you’re looking for a great life insurance agent you should definitely work with D’Zhae. Not only was she very professional and patient with me and my partner’s questions, but her communication was punctual and understanding. She did a great job helping us find policies that fit our needs, and we couldn’t be any happier. Thank you again for the awesome customer service."
We responded:
"Briana thank you for bring your life. Insurance needs to us and I am so grateful and thankful for having D’Zhae on my team. I appreciate that she gave you 5 star service. Please let us know if we can help with any future insurance needs."
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Laura odeigah

February 29, 2024

5  out of  5
rating by Laura odeigah
"She’s the best, very knowledgeable and answered all my questions to help us choose the best suitable plan. Very patient and most of all saved us money."
We responded:
"Thank you Laura for the 5 star review! We try very hard to make sure we are meeting your needs and insuring you the very best way we can."
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Clarice Nance

October 29, 2023

5  out of  5
rating by Clarice Nance
"Fun at the trunk or treat!!!!"
We responded:
"Hi Clarice! Thank you for visiting our set-up!"
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Larnesia Williams

October 29, 2023

5  out of  5
rating by Larnesia Williams
"Great time at the trunk or treat"
We responded:
"Thank you Larnesia! I hope that you attend future events that we participate in."
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Aniah Owens

October 29, 2023

5  out of  5
rating by Aniah Owens
"I'm having so much fun!!!!"
We responded:
"Aniah, thank you for stopping by! We had a blast !"
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Pashyon Bradberry

October 29, 2023

5  out of  5
rating by Pashyon Bradberry
"It was great"
We responded:
"Hi Pashyon! Glad you enjoyed the event !"
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Tiara Ransom

October 29, 2023

5  out of  5
rating by Tiara Ransom
"Thank u for the trick a trunk"
We responded:
"Thank you for the 5 star review and we appreciate the vote of confidence!"
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Caliburbeats

February 10, 2023

5  out of  5
rating by Caliburbeats
"Statefarm has my service for life just based soley on the excellent customer service."
We responded:
"Chris I wish you the best in your future endeavors. I hope that you find your passion in the music industry."
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Olivia Reimann

January 27, 2023

5  out of  5
rating by Olivia Reimann
"Best customer service ever!! Michelle is wonderful! Highly suggest calling for any questions, help or just guidance to get the best insurance rates for you! Super personable and great spirit over the phone! Thank you Michelle!"
We responded:
"Thank you so much Olivia for the 5 star review!! State Farm in my opinion has the best insurance coverage out there and please let me know if you have any future questions or concerns that I can help you with."
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Stephanie Miller

October 15, 2022

5  out of  5
rating by Stephanie Miller
"Only gave it 5 starts bc the djing was good and I got a free tree."
We responded:
"Thank you, Stephanie, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. The Kid Again Halloween Bash was a great success and so much fun. I loved being there and giving back to the community. We look forward to working with you in the future. Michelle Bryant-Jones"
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Sarah Howard

October 15, 2022

5  out of  5
rating by Sarah Howard
"Thank you so much for the being at A Kid Again Halloween Bash! Great music and memories made. 😊"
We responded:
"Thank you, Sarah, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. The Kid Again Halloween Bash was a great success and so much fun. I loved being there and giving back to the community. We look forward to working with you in the future. Michelle Bryant-Jones"